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root/i-scream/web/www/support.shtml
Revision: 1.3
Committed: Tue Mar 23 20:22:27 2004 UTC (20 years ago) by tdb
Branch: MAIN
CVS Tags: HEAD
Changes since 1.2: +0 -0 lines
State: FILE REMOVED
Log Message:
Move to .xhtml files instead of .shtml. They still use SSI.

We're now validating as XHTML 1.1 (or, at least we will be when I've tested
every page of the site to make sure it validates). I've put the necessary
frigs in the webserver so it returns the content-type as text/html if the
web browser doesn't make any claims to know about application/xhtml+xml
(which is the content type defined by the XHTML standards).

File Contents

# Content
1 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
2 "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
3
4 <html>
5
6 <head>
7 <title>i-scream support</title>
8 <!--#include virtual="/style.inc" -->
9 </head>
10
11 <body>
12
13 <div id="container">
14
15 <div id="main">
16
17 <!--#include virtual="/header.inc" -->
18
19 <div id="contents">
20 <h1 class="top">i-scream Support</h1>
21
22 <p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
23 support requests. We've set up two addresses to help seperate the two main
24 types of requests.</p>
25
26 <h3>bugs@i-scream.org</h3>
27
28 <p>
29 If you have found a bug or problem with an i-scream program send an
30 email to this address. Your message will be logged and one of the developers
31 will get back to you with more information. Hopefully we'll be able to fix
32 the bug.
33 </p>
34
35 <h3>support@i-scream.org</h3>
36
37 <p>
38 If you need some assistance with an i-scream program you should email
39 this address. One of the developers will be able to help attempt to
40 sort out you problem. Please make sure you read the documentation
41 <em>before</em> sending us an email.
42 </p>
43
44 <p>
45 Once your email has been received you will get an acknowledgement by
46 email and details of how to view your tickets over the web.
47 </p>
48 </div>
49
50 <!--#include virtual="/footer.inc" -->
51
52 </div>
53
54 <!--#include virtual="/menu.inc" -->
55
56 </div>
57
58 </body>
59 </html>