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<!--#include virtual="/doctype.inc" --> |
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<head> |
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<title> |
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i-scream support |
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</title> |
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<!--#include virtual="/style.inc" --> |
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tdb |
1.4 |
</head> |
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<body> |
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<div id="container"> |
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<div id="main"> |
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<!--#include virtual="/header.inc" --> |
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1.4 |
<div id="contents"> |
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<h1 class="top"> |
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i-scream Support |
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</h1> |
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<p> |
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i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> |
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to track support requests. We've set up two addresses |
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to help seperate the two main types of requests. |
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</p> |
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<h3> |
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bugs@i-scream.org |
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</h3> |
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<p> |
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If you have found a bug or problem with an i-scream program |
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send an email to this address. Your message will be logged |
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and one of the developers will get back to you with more |
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information. Hopefully we'll be able to fix the bug. |
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</p> |
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<h3> |
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support@i-scream.org |
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</h3> |
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<p> |
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1.5 |
If you have any other query, please email this address. We |
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prefer to use this mechanism over emailing us directly |
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because it means we can't lose your email in the rafts of |
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spam we unfortunately receive. |
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tdb |
1.4 |
</p> |
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<p> |
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Once your email has been received you will get an |
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acknowledgement by email and details of how to view your |
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tickets over the web. |
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</p> |
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</div> |
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tdb |
1.2 |
<!--#include virtual="/footer.inc" --> |
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tdb |
1.4 |
</div> |
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tdb |
1.2 |
<!--#include virtual="/menu.inc" --> |
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tdb |
1.4 |
</div> |
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</body> |
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tdb |
1.1 |
</html> |
