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Comparing web/www/support.xhtml (file contents):
Revision 1.2 by tdb, Sun Mar 21 23:58:08 2004 UTC vs.
Revision 1.4 by tdb, Tue Mar 23 23:43:23 2004 UTC

# Line 1 | Line 1
1 < <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
2 <   "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
3 <
4 < <html>
5 <
6 < <head>
7 < <title>i-scream support</title>
1 > <!--#include virtual="/doctype.inc" -->
2 >  <head>
3 >    <title>
4 >      i-scream support
5 >    </title>
6   <!--#include virtual="/style.inc" -->
7 < </head>
8 <
9 < <body>
10 <
13 < <div id="container">
14 <
15 < <div id="main">
16 <
7 >  </head>
8 >  <body>
9 >    <div id="container">
10 >      <div id="main">
11   <!--#include virtual="/header.inc" -->
12 <
13 < <div id="contents">
14 < <h1 class="top">i-scream Support</h1>
15 <
16 < <p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
17 < support requests. We've set up two addresses to help seperate the two main
18 < types of requests.</p>
19 <
20 < <h3>bugs@i-scream.org</h3>
21 <
22 < <p>
23 < If you have found a bug or problem with an i-scream program send an
24 < email to this address. Your message will be logged and one of the developers
25 < will get back to you with more information. Hopefully we'll be able to fix
26 < the bug.
27 < </p>
28 <
29 < <h3>support@i-scream.org</h3>
30 <
31 < <p>
32 < If you need some assistance with an i-scream program you should email
33 < this address. One of the developers will be able to help attempt to
34 < sort out you problem. Please make sure you read the documentation
35 < <em>before</em> sending us an email.
36 < </p>
37 <
38 < <p>
39 < Once your email has been received you will get an acknowledgement by
40 < email and details of how to view your tickets over the web.
41 < </p>
42 < </div>
43 <
12 >        <div id="contents">
13 >          <h1 class="top">
14 >            i-scream Support
15 >          </h1>
16 >          <p>
17 >            i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a>
18 >            to track support requests. We've set up two addresses
19 >            to help seperate the two main types of requests.
20 >          </p>
21 >          <h3>
22 >            bugs@i-scream.org
23 >          </h3>
24 >          <p>
25 >            If you have found a bug or problem with an i-scream program
26 >            send an email to this address. Your message will be logged
27 >            and one of the developers will get back to you with more
28 >            information. Hopefully we'll be able to fix the bug.
29 >          </p>
30 >          <h3>
31 >            support@i-scream.org
32 >          </h3>
33 >          <p>
34 >            If you need some assistance with an i-scream program you
35 >            should email this address. One of the developers will be
36 >            able to help attempt to sort out you problem. Please make
37 >            sure you read the documentation <em>before</em> sending us
38 >            an email.
39 >          </p>
40 >          <p>
41 >            Once your email has been received you will get an
42 >            acknowledgement by email and details of how to view your
43 >            tickets over the web.
44 >          </p>
45 >        </div>
46   <!--#include virtual="/footer.inc" -->
47 <
52 < </div>
53 <
47 >      </div>
48   <!--#include virtual="/menu.inc" -->
49 <
50 < </div>
57 <
58 < </body>
49 >    </div>
50 >  </body>
51   </html>

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