--- web/www/support.xhtml 2003/07/15 21:07:55 1.1 +++ web/www/support.xhtml 2006/02/18 13:07:38 1.5 @@ -1,66 +1,50 @@ - - - - - - - - - i-scream Support - - - - - - - - - - - -
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i-scream Support

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i-scream uses RT to track -support requests. We've set up two addresses to help seperate the two main -types of requests. - -

bugs@i-scream.org

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-If you have found a bug or problem with an i-scream program send an -email to this address. Your message will be logged and one of the developers -will get back to you with more information. Hopefully we'll be able to fix -the bug. -

- -

support@i-scream.org

- -

-If you need some assistance with an i-scream program you should email -this address. One of the developers will be able to help attempt to -sort out you problem. Please make sure you read the documentation -before sending us an email. -

- -

-Once your email has been received you will get an acknowledgement by -email and details of how to view your tickets over the web. -

- - - - -
- - - + + + + i-scream support + + + + +
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+ i-scream Support +

+

+ i-scream uses RT + to track support requests. We've set up two addresses + to help seperate the two main types of requests. +

+

+ bugs@i-scream.org +

+

+ If you have found a bug or problem with an i-scream program + send an email to this address. Your message will be logged + and one of the developers will get back to you with more + information. Hopefully we'll be able to fix the bug. +

+

+ support@i-scream.org +

+

+ If you have any other query, please email this address. We + prefer to use this mechanism over emailing us directly + because it means we can't lose your email in the rafts of + spam we unfortunately receive. +

+

+ Once your email has been received you will get an + acknowledgement by email and details of how to view your + tickets over the web. +

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