i-scream Support
- -i-scream uses RT to track -support requests. We've set up two addresses to help seperate the two main -types of requests.
- -bugs@i-scream.org
- --If you have found a bug or problem with an i-scream program send an -email to this address. Your message will be logged and one of the developers -will get back to you with more information. Hopefully we'll be able to fix -the bug. -
- -support@i-scream.org
- --If you need some assistance with an i-scream program you should email -this address. One of the developers will be able to help attempt to -sort out you problem. Please make sure you read the documentation -before sending us an email. -
- --Once your email has been received you will get an acknowledgement by -email and details of how to view your tickets over the web. -
-+ i-scream Support +
++ i-scream uses RT + to track support requests. We've set up two addresses + to help seperate the two main types of requests. +
++ bugs@i-scream.org +
++ If you have found a bug or problem with an i-scream program + send an email to this address. Your message will be logged + and one of the developers will get back to you with more + information. Hopefully we'll be able to fix the bug. +
++ support@i-scream.org +
++ If you have any other query, please email this address. We + prefer to use this mechanism over emailing us directly + because it means we can't lose your email in the rafts of + spam we unfortunately receive. +
++ Once your email has been received you will get an + acknowledgement by email and details of how to view your + tickets over the web. +
+