web/www/support.xhtml

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
   "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

<html>

<head>
<title>i-scream support</title>
<!--#include virtual="/style.inc" -->
</head>

<body>

<div id="container">

<div id="main">

<!--#include virtual="/header.inc" -->

<div id="contents"> 
<h1 class="top">i-scream Support</h1>

<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
support requests. We've set up two addresses to help seperate the two main
types of requests.</p>

<h3>bugs@i-scream.org</h3>

<p>
If you have found a bug or problem with an i-scream program send an
email to this address. Your message will be logged and one of the developers
will get back to you with more information. Hopefully we'll be able to fix
the bug.
</p>

<h3>support@i-scream.org</h3>

<p>
If you need some assistance with an i-scream program you should email
this address. One of the developers will be able to help attempt to
sort out you problem. Please make sure you read the documentation
<em>before</em> sending us an email.
</p>

<p>
Once your email has been received you will get an acknowledgement by
email and details of how to view your tickets over the web.
</p>
</div>

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</div>

<!--#include virtual="/menu.inc" -->

</div>

</body>
</html>
Revision:	1.2
Committed:	Sun Mar 21 23:58:08 2004 UTC (20 years, 9 months ago) by tdb
Branch:	MAIN
Changes since 1.1:	+20 -27 lines
Log Message:	Commit new website. The old site is tagged, so this won't change the live site... but it does move HEAD on to the new site. Too many changes to list really. General points are: - Moved to a XHTML CSS compliant site. - Reorganised the site into a more multi-project based look. - Removed a lot of cruft. Still to do: - Fix all the zillions of bugs stopping the whole site from validating :-) - Tidy up the HTML in terms of layout and indentation. Thanks to AJ for his help this weekend in doing this.
#	Content
1	<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
2	"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
3
4	<html>
5
6	<head>
7	<title>i-scream support</title>
8	<!--#include virtual="/style.inc" -->
9	</head>
10
11	<body>
12
13	<div id="container">
14
15	<div id="main">
16
17	<!--#include virtual="/header.inc" -->
18
19	<div id="contents">
20	<h1 class="top">i-scream Support</h1>
21
22	<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
23	support requests. We've set up two addresses to help seperate the two main
24	types of requests.</p>
25
26	<h3>bugs@i-scream.org</h3>
27
28	<p>
29	If you have found a bug or problem with an i-scream program send an
30	email to this address. Your message will be logged and one of the developers
31	will get back to you with more information. Hopefully we'll be able to fix
32	the bug.
33	</p>
34
35	<h3>support@i-scream.org</h3>
36
37	<p>
38	If you need some assistance with an i-scream program you should email
39	this address. One of the developers will be able to help attempt to
40	sort out you problem. Please make sure you read the documentation
41	<em>before</em> sending us an email.
42	</p>
43
44	<p>
45	Once your email has been received you will get an acknowledgement by
46	email and details of how to view your tickets over the web.
47	</p>
48	</div>
49
50	<!--#include virtual="/footer.inc" -->
51
52	</div>
53
54	<!--#include virtual="/menu.inc" -->
55
56	</div>
57
58	</body>
59	</html>