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<title> |
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i-scream support |
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<h1 class="top"> |
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i-scream Support |
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<p> |
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i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> |
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to track support requests. We've set up two addresses |
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to help seperate the two main types of requests. |
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</p> |
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<h3> |
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bugs@i-scream.org |
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</h3> |
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<p> |
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If you have found a bug or problem with an i-scream program |
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send an email to this address. Your message will be logged |
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and one of the developers will get back to you with more |
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information. Hopefully we'll be able to fix the bug. |
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</p> |
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<h3> |
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support@i-scream.org |
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</h3> |
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<p> |
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If you need some assistance with an i-scream program you |
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should email this address. One of the developers will be |
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able to help attempt to sort out you problem. Please make |
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sure you read the documentation <em>before</em> sending us |
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an email. |
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</p> |
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<p> |
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Once your email has been received you will get an |
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acknowledgement by email and details of how to view your |
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tickets over the web. |
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</p> |
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</div> |
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</div> |
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