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revision 1.3 by tdb, Tue Mar 23 20:22:27 2004 UTC revision 1.4 by tdb, Tue Mar 23 23:43:23 2004 UTC
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1  <!--#include virtual="/doctype.inc" -->  <!--#include virtual="/doctype.inc" -->
2      <head>
3  <head>      <title>
4  <title>i-scream support</title>        i-scream support
5        </title>
6  <!--#include virtual="/style.inc" -->  <!--#include virtual="/style.inc" -->
7  </head>    </head>
8      <body>
9  <body>      <div id="container">
10          <div id="main">
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11  <!--#include virtual="/header.inc" -->  <!--#include virtual="/header.inc" -->
12            <div id="contents">
13  <div id="contents">            <h1 class="top">
14  <h1 class="top">i-scream Support</h1>              i-scream Support
15              </h1>
16  <p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track            <p>
17  support requests. We've set up two addresses to help seperate the two main              i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a>
18  types of requests.</p>              to track support requests. We've set up two addresses
19                to help seperate the two main types of requests.
20  <h3>bugs@i-scream.org</h3>            </p>
21              <h3>
22  <p>              bugs@i-scream.org
23  If you have found a bug or problem with an i-scream program send an            </h3>
24  email to this address. Your message will be logged and one of the developers            <p>
25  will get back to you with more information. Hopefully we'll be able to fix              If you have found a bug or problem with an i-scream program
26  the bug.              send an email to this address. Your message will be logged
27  </p>              and one of the developers will get back to you with more
28                information. Hopefully we'll be able to fix the bug.
29  <h3>support@i-scream.org</h3>            </p>
30              <h3>
31  <p>              support@i-scream.org
32  If you need some assistance with an i-scream program you should email            </h3>
33  this address. One of the developers will be able to help attempt to            <p>
34  sort out you problem. Please make sure you read the documentation              If you need some assistance with an i-scream program you
35  <em>before</em> sending us an email.              should email this address. One of the developers will be
36  </p>              able to help attempt to sort out you problem. Please make
37                sure you read the documentation <em>before</em> sending us
38  <p>              an email.
39  Once your email has been received you will get an acknowledgement by            </p>
40  email and details of how to view your tickets over the web.            <p>
41  </p>              Once your email has been received you will get an
42  </div>              acknowledgement by email and details of how to view your
43                tickets over the web.
44              </p>
45            </div>
46  <!--#include virtual="/footer.inc" -->  <!--#include virtual="/footer.inc" -->
47          </div>
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48  <!--#include virtual="/menu.inc" -->  <!--#include virtual="/menu.inc" -->
49        </div>
50  </div>    </body>
   
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51  </html>  </html>

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