Contents of /web/www/support.xhtml

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Revision 1.2 - (show annotations)
Sun Mar 21 23:58:08 2004 UTC (15 years, 6 months ago) by tdb
Branch: MAIN
Changes since 1.1: +20 -27 lines
Commit new website. The old site is tagged, so this won't change the live
site... but it does move HEAD on to the new site.

Too many changes to list really. General points are:

- Moved to a XHTML CSS compliant site.
- Reorganised the site into a more multi-project based look.
- Removed a lot of cruft.

Still to do:

- Fix all the zillions of bugs stopping the whole site from validating :-)
- Tidy up the HTML in terms of layout and indentation.

Thanks to AJ for his help this weekend in doing this.

1 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
2 "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
3
4 <html>
5
6 <head>
7 <title>i-scream support</title>
8 <!--#include virtual="/style.inc" -->
9 </head>
10
11 <body>
12
13 <div id="container">
14
15 <div id="main">
16
17 <!--#include virtual="/header.inc" -->
18
19 <div id="contents">
20 <h1 class="top">i-scream Support</h1>
21
22 <p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
23 support requests. We've set up two addresses to help seperate the two main
24 types of requests.</p>
25
26 <h3>bugs@i-scream.org</h3>
27
28 <p>
29 If you have found a bug or problem with an i-scream program send an
30 email to this address. Your message will be logged and one of the developers
31 will get back to you with more information. Hopefully we'll be able to fix
32 the bug.
33 </p>
34
35 <h3>support@i-scream.org</h3>
36
37 <p>
38 If you need some assistance with an i-scream program you should email
39 this address. One of the developers will be able to help attempt to
40 sort out you problem. Please make sure you read the documentation
41 <em>before</em> sending us an email.
42 </p>
43
44 <p>
45 Once your email has been received you will get an acknowledgement by
46 email and details of how to view your tickets over the web.
47 </p>
48 </div>
49
50 <!--#include virtual="/footer.inc" -->
51
52 </div>
53
54 <!--#include virtual="/menu.inc" -->
55
56 </div>
57
58 </body>
59 </html>

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