Contents of /web/www/support.xhtml

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Revision 1.4 - (show annotations)
Tue Mar 23 23:43:23 2004 UTC (15 years, 6 months ago) by tdb
Branch: MAIN
Changes since 1.3: +45 -50 lines
Another biggish commit.

All pages are now XHTML 1.1 compliant. I've also tided (with the help of
the tidy tool) all the pages, so they're neater.

There are still parts of the site that won't validate - such as the CGI
scripts, and the CVS stuff - but I'll get to them tomorrow.

1 <!--#include virtual="/doctype.inc" -->
2 <head>
3 <title>
4 i-scream support
5 </title>
6 <!--#include virtual="/style.inc" -->
7 </head>
8 <body>
9 <div id="container">
10 <div id="main">
11 <!--#include virtual="/header.inc" -->
12 <div id="contents">
13 <h1 class="top">
14 i-scream Support
15 </h1>
16 <p>
17 i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a>
18 to track support requests. We've set up two addresses
19 to help seperate the two main types of requests.
20 </p>
21 <h3>
22 bugs@i-scream.org
23 </h3>
24 <p>
25 If you have found a bug or problem with an i-scream program
26 send an email to this address. Your message will be logged
27 and one of the developers will get back to you with more
28 information. Hopefully we'll be able to fix the bug.
29 </p>
30 <h3>
31 support@i-scream.org
32 </h3>
33 <p>
34 If you need some assistance with an i-scream program you
35 should email this address. One of the developers will be
36 able to help attempt to sort out you problem. Please make
37 sure you read the documentation <em>before</em> sending us
38 an email.
39 </p>
40 <p>
41 Once your email has been received you will get an
42 acknowledgement by email and details of how to view your
43 tickets over the web.
44 </p>
45 </div>
46 <!--#include virtual="/footer.inc" -->
47 </div>
48 <!--#include virtual="/menu.inc" -->
49 </div>
50 </body>
51 </html>

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