Contents of /web/www/support.xhtml

Parent Directory Parent Directory | Revision Log Revision Log | View Revision Graph Revision Graph


Revision 1.5 - (show annotations)
Sat Feb 18 13:07:38 2006 UTC (13 years, 7 months ago) by tdb
Branch: MAIN
Changes since 1.4: +4 -5 lines
Try and get people to send emails via RT.

1 <!--#include virtual="/doctype.inc" -->
2 <head>
3 <title>
4 i-scream support
5 </title>
6 <!--#include virtual="/style.inc" -->
7 </head>
8 <body>
9 <div id="container">
10 <div id="main">
11 <!--#include virtual="/header.inc" -->
12 <div id="contents">
13 <h1 class="top">
14 i-scream Support
15 </h1>
16 <p>
17 i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a>
18 to track support requests. We've set up two addresses
19 to help seperate the two main types of requests.
20 </p>
21 <h3>
22 bugs@i-scream.org
23 </h3>
24 <p>
25 If you have found a bug or problem with an i-scream program
26 send an email to this address. Your message will be logged
27 and one of the developers will get back to you with more
28 information. Hopefully we'll be able to fix the bug.
29 </p>
30 <h3>
31 support@i-scream.org
32 </h3>
33 <p>
34 If you have any other query, please email this address. We
35 prefer to use this mechanism over emailing us directly
36 because it means we can't lose your email in the rafts of
37 spam we unfortunately receive.
38 </p>
39 <p>
40 Once your email has been received you will get an
41 acknowledgement by email and details of how to view your
42 tickets over the web.
43 </p>
44 </div>
45 <!--#include virtual="/footer.inc" -->
46 </div>
47 <!--#include virtual="/menu.inc" -->
48 </div>
49 </body>
50 </html>

  ViewVC Help
Powered by ViewVC 1.1.27