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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> |
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$Author$ |
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<html> |
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<head> |
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<title>i-scream Support</title> |
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<meta name="description" content="How to get support or submit bugs for i-scream."> |
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<meta name="keywords" content="i-scream, project, credits, central,monitoring,system, unix, linux, nt, server, alert"> |
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</head> |
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<body bgcolor="#ffffff" link="#0000ff" alink="#3333cc" vlink="#3333cc" text="#000066"> |
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<table border="0" cellpadding="2" cellspacing="2"> |
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<tr> |
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</td> |
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<td valign="top"> |
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<!--#include virtual="title.inc" --> |
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<font face="Arial" size="2"> |
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<h2>i-scream Support</h2> |
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<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track |
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support requests. We've set up two addresses to help seperate the two main |
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types of requests.</a> |
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<h3>bugs@i-scream.org</h3> |
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<p> |
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If you have found a bug or problem with an i-scream program send an |
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email to this address. Your message will be logged and one of the developers |
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will get back to you with more information. Hopefully we'll be able to fix |
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the bug. |
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</p> |
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<h3>support@i-scream.org</h3> |
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<p> |
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If you need some assistance with an i-scream program you should email |
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this address. One of the developers will be able to help attempt to |
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sort out you problem. Please make sure you read the documentation |
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<em>before</em> sending us an email. |
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</p> |
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<p> |
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Once your email has been received you will get an acknowledgement by |
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email and details of how to view your tickets over the web. |
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</p> |
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</font> |
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</td> |
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</tr> |
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</table> |
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</body> |
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</html> |
